Privacy Policy
This Privacy Policy explains how mindderm.com (“we”, “us”, “our”) collects, uses, and safeguards your personal information when you shop our beauty and skincare collections.
1. Who We Are
Legal Company Name: ROYALFORT S.R.L.
Registration Number: J2026040670001
Tax / VAT ID: RO54974394
Registered Address: București Sectorul 3, Strada Cpt. Nicolae Licăreț, Nr. 6, Bl. PM43, Scara B, Etaj 1, Ap. 60
Contact Email: connect@mindderm.com
2. What Counts as Personal Data
Personal data refers to any information that can identify you, directly or indirectly. It does not include data that has been fully anonymized and can no longer be traced back to you.
3. Information We Collect
From you directly
Account details, contact information, purchase and payment details (such as card information, billing and delivery addresses), beauty preferences you share, and anything you provide when contacting our support team or completing a form.
Automatically
Device type, browser, IP address, operating system, usage and diagnostic data, and approximate location — collected automatically when you browse our site.
4. How We Use Your Data
- To process your beauty orders, provide customer support, and keep our services running smoothly.
- For data analysis, fraud prevention, and account security, based on our legitimate interest in operating a safe and trustworthy store.
- To send you beauty tips, new collection alerts, and marketing communications — only with your consent, and you can opt out at any time.
- To meet our legal and regulatory obligations.
5. Cookies
We currently use only essential cookies required for the site to function — for example, keeping your cart intact and maintaining your session. We do not currently use cookies for advertising or behavioral tracking. If that changes, we will update this policy and introduce a cookie consent tool as required under EU rules. You can manage cookies through your browser settings, though doing so may affect certain site features.
6. Who We Share Data With
We share data with trusted partners who support our operations, such as payment processors and logistics providers. We never sell your data, and we do not share it with third parties for their own marketing purposes without your explicit consent.
To fulfill your order, certain details (such as your name, delivery address, and order information) may be transferred to logistics partners outside the European Economic Area, including in China, solely for the purpose of processing and delivering your purchase. These transfers are carried out with appropriate safeguards as required under the GDPR.
7. Legal Basis for Processing
For EEA residents, our processing of your personal data is grounded in the legal bases set out in Article 6(1) of the GDPR, including your consent where it is required.
8. Children’s Privacy
Our beauty store is intended for adults aged 18 and older, in line with the age requirement in our Terms & Conditions. We do not knowingly collect personal data from individuals under 16; if we discover that we have, we will delete it promptly.
9. Your Rights, Data Security & Retention
You may request access to, correction of, or deletion of your data, object to or restrict certain types of processing, and ask for your data in a portable format. You also have the right to lodge a complaint with your local data protection authority. We aim to respond to all requests within 30 days.
We apply reasonable technical and organizational measures to protect your information, and we retain it only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.