Privacy Policy

This Privacy Policy explains how MindDerm collects, uses, and handles your personal information when you visit or make a purchase at www.mindderm.com (the “Site”).

📲 Information We Collect

When you visit our Site, we automatically gather certain technical data about your device, including browser type, IP address, time zone, and cookie data. As you browse, we also collect information about the pages and products you view and how you interact with the Site. We call this Device Information.

We collect Device Information through:

Cookies — small data files placed on your device. Learn more at allaboutcookies.org.
Log Files — records of site activity including IP address, browser type, and timestamps.
Web Beacons & Pixels — electronic files that track browsing behavior on the Site.

When you place or attempt to place an order, we also collect Order Information such as your name, billing and shipping address, payment details, email address, and phone number.

🔧 How We Use Your Information

We use Order Information to fulfill your purchases, process payments, arrange shipping, and send order confirmations. We may also use it to communicate with you, screen for fraud, and — where you’ve opted in — share relevant product updates or offers.

Device Information helps us detect potential fraud and improve the overall shopping experience by analyzing how customers navigate the Site and evaluating our marketing effectiveness.

🤝 Sharing Your Information

We share your data with trusted third-party service providers only as needed to operate our store. For example, we use Shopify to power our platform and Google Analytics to understand site usage. We may also disclose information when required by law or to protect our legal rights.

🎯 Behavioural Advertising

We may use your information to deliver targeted ads we think you’ll find relevant. You can opt out of targeted advertising through the following links:

You may also opt out via the Digital Advertising Alliance portal.

🚫 Do Not Track

We do not modify our data collection practices in response to Do Not Track signals from your browser.

🇪🇺 Your Rights (European Residents)

If you are based in Europe, you have the right to access, correct, update, or request deletion of your personal data. Please contact us using the details below to exercise these rights. Note that your data may be transferred outside of Europe, including to Canada and the United States, in order to fulfill your orders.

🗂️ Data Retention

We retain your Order Information for as long as necessary to maintain our records, unless you request its deletion.

🔄 Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Updates will be posted on this page.

👶 This Site is not intended for individuals under the age of 18.

📧 Contact Us

For privacy-related questions or concerns, please reach out to us at support@mindderm.com.